A customer’s experience starts from the first time they come in contact with your business till they finally patronise you and beyond. As a business owner, it’s your job to offer beautiful experience that keeps people coming back to patronise you and ultimately become your word of mouth advocate. However, pleasing your customers while managing …
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Record keeping is crucial to your business and even your career. When you keep records, you enjoy easy reference to events both old and new. Although, there are some documents you don’t need to keep, however, to reduce business errors or costly loss of data to the barest minimum, be sure to keep such papers …
Do you find yourself reasoning along these lines when it’s time to create content?: 🤔 Will my audience find this information useful?🤔 Will this content evoke haha moments?🤔 I don’t even know what to post! One big reason why you overthink this way is by assuming your audience already have solid knowledge on what you’re …
When it comes to standing out on social media as a skincare business, you want to be as intentional as possible so that it’s easy for your audience to separate you from the crowd. There are lots of new businesses springing up everyday with offers of one natural skincare solution to other. And as with …
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Do you sell or interact with your clients on WhatsApp? This blog post, 4 Etiquettes for social selling on WhatsApp is especially for you. I highlighted easy tips to help you maximize your efforts and impress your customers. Click to read.
This is the first module of the Virtual Assistant Course Are you ready to become a Virtual Assistant? There are numerous ways you can earn from home and one of the easiest ways is to become a virtual assistant. This job is easy to setup and there is no limit to how much you can …
Niche Discovery We are gradually making progress with this course. Thanks to all participants, I feel encouraged. The second module of this course is niche discovery and we’ve treated it partially in the break down of Module 1. If you missed it, go here to register for this course, take the first module, and I …
Personal branding is important for you as an intending virtual assistant. One of the reasons for this is because in your new job, you might have to do personal errands for some clients. The way you present yourself is important in attracting the right clients. Do not go too hard on yourself to create a …
Online presence strategy Before you start Now that you have decided to become a virtual assistant, it is time to go online and establish your presence so that potential clients can find you. If you have no prior experience in online marketing, this and this are two courses I recommend you get started with. I …
Setting up structure in your business Having a structure in anything we do in life makes things easy. There will be little to no overwhelm, you know what to do next, how to do it and when to do it. This is the same for having a structure in your virtual assistant business. It is …
What to charge There is no one size fits all when it comes to setting your service charge as a virtual assistant. While you might see some advice saying you should charge per hour, it is more profitable for you to charge by the type of jobs you do. Also, as a beginner, you might …
Effective collaboration tips Collaboration is an important aspect of virtual assisting. It is how you communicate and get things done with your client. Some of the major areas where you collaborate with your clients include: Sending feedback Taking instructions Sending in completed jobs Asking for clarifications Working together on a single task Setting weekly work …